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NOTE: SHIPPING TIMELINE IS CURRENTLY 5-7 BUSINESS DAYS.
NOTE: SHIPPING TIMELINE IS CURRENTLY 5-7 BUSINESS DAYS.

FAQs

Frequently Asked Questions

Our cookie dough is made without eggs, eliminating the chance of getting a foodborne illness from raw eggs. It is also made with heat-treated flour. Many people don’t realize how often raw flour has been contaminated with E. Coli – by heat treating the flour, any bacteria in it is killed. These two things make our cookie dough safer to eat than store bought, bakeable cookie dough.

Our cookie dough does contain wheat and soy. We do have gluten-friendly and dairy-free options. They will be labeled as such when you're selecting your flavors. None of our cookie dough contains nuts. All of our cookie dough is made in the same kitchens, so we cannot guarantee cross contamination. 

Our shipping timeline is 5-7 business days and then UPS picks it up and their shipping timeline is usually between 2-5 business days, depending on your location. 

Our cookie dough does not contain any temperature controlled ingredients, so it is still safe to eat if it has gotten warm. We keep it refrigerated to maintain the consistency. If yours arrives and is warm, we suggest mixing it up and putting it in the refrigerator for storage. 

In the refrigerator, the cookie dough will stay fresh for about 1 month. In the freezer, you can keep it for up to 3 months!

If you’re interested in interviewing someone at NoBaked or obtaining photographs for an article or news segment, please contact us here. Our Marketing and Public Relations team will get back to you shortly.

If you want to share your experience with us at NoBaked, you can reach out to us here. Customer feedback is an essential part of our business and we love hearing from you!

We currently have storefronts in Nashville, Louisville, Lexington, Cincinnati, Chattanooga, and Springfield.